Payroll, Here Are Your Articles for Wednesday, August 19, 2020
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Do's and Don'ts When Employees Fail To Submit Their Work Times


Like many employers today, you probably use an automated timekeeping system that lets employees clock in and out — such as via the web or at the time clock terminal — and then records the data. If you're using a manual timekeeping system, your employees complete paper time sheets, which they should then submit in time for payroll processing. 

Complications can arise when employees do not clock in or out or do not turn in their hours worked in a timely manner. Below are do's and don'ts for these situations.

What You Can Do

  1. Be aware that under the Fair Labor Standards Act, the employer is ultimately responsible for maintaining accurate timekeeping records. As a manager, you can either track your employees' work hours yourself or give your employees the tools to track their own time or both. 
  2. Contact the employee to obtain the missing timekeeping data. Verbal messaging may be fastest, but if there is enough time, aim for written communication (such as email) because it gives you a paper trail. 
  3. Determine, or estimate as best as you can, the hours worked if you cannot reach the employee. Ordinarily, you should be able to tell whether the employee worked his or her full scheduled shift. You're also allowed to change the employee's timekeeping data, regardless of what the employee turned in, as long as the modified information is correct. 
  4. Discipline the employee, if applicable, for failing to follow your timekeeping procedures. Make sure any disciplinary actions you take are consistent with company policy and applied without discrimination.

What You Cannot Do

  1. Do not withhold the employee's pay, as the FLSA and state wage-payment laws require employers to pay employees for all hours worked. Typically, if the employee was scheduled to work, managers can tell whether the job was done. If the work was performed, the employee must be paid accordingly. While you can discipline the employee for not abiding by your timekeeping rules, you cannot withhold pay as punishment.
  2. Do not overlook possible exceptions, such as telecommuting or remote work. For example, the case of Jackson v. Corrections Corporation of America shows that the burden of timekeeping isn't always on the employer. Per the California Public Agency Labor & Employment Blog, the court held that "where a non-exempt employee is allowed to work from home, and the employer cannot practically track the employee's hours worked, the responsibility for accurate timekeeping falls on the employee."

The court found that Jackson failed to sufficiently prove her claim for unpaid overtime because she did not complete the time sheets her employer gave her, nor did she clarify the nature of the work she allegedly performed at home. However, according to the California Public Agency Labor & Employment Blog, the employer likely violated the FLSA's record-keeping rule, which is to keep accurate timekeeping records.

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