TimePays, Here Are Your Articles for Wednesday, September 05, 2018
Is this email not displaying correctly?
View it in your browser .
Human Resources Payroll Time & Attendance About Us Contact Us
Share Save

How To Turn Average Performers Into Superstars

 

Suppose you have multiple people performing the same job. Each employee has the same knowledge and an identical skill set, yet one employee’s performance far exceeds everybody else’s performance. 

Now imagine if you could capture exactly what’s different about that employee – what makes him a star performer -- and use that knowledge to create an entire team of star performers. That’s the idea behind competencies.

Competencies are behaviors, such as an intellectual curiosity to find answers, a genuine concern for customers or natural leadership talent. You can come up with a job’s specific competencies by listing examples of what successful employees that average performers don’t do.

After you document these behaviors, you can assess each employee’s competencies against those that lead to the best results and perform a gap analysis to find out what’s limiting overall your employee’s performance.

Although there are some competencies that employees can learn, it’s very difficult to teach someone how to take initiative or how to be a good team player.

If you can’t train employees on those competencies, what do you do?

You select employees who already exhibit the right behaviors when you hire for the job.

Use the competencies you come up with for each job to create an interview guide for job candidates. 

For example, let’s say you know you need good team players who inspire other members on a team to perform at their best. You could ask job candidates to tell you about a time where his team had difficulty getting motivated and to describe how the team ultimately overcame that obstacle.

 

 
Share Save

Your Comments

TimePays
Scott Johnson
TimePays
(617) 298-1000
scott@timepays.com
12 Welch Avenue, #7
Stoughton, MA 02072
Friend Me on Facebook
Follow Me on Twitter
Connect with me on LinkedIn
Saved Articles
Comments and Feedback
Refer A Friend
Your Privacy
Our firm provides the information in this e-newsletter for general guidance only, and does not constitute the provision of legal advice, tax advice, accounting services, investment advice, or professional consulting of any kind. The information provided herein should not be used as a substitute for consultation with professional tax, accounting, legal, or other competent advisers. Before making any decision or taking any action, you should consult a professional adviser who has been provided with all pertinent facts relevant to your particular situation. The information is provided "as is," with no assurance or guarantee of completeness, accuracy, or timeliness of the information, and without warranty of any kind, express or implied, including but not limited to warranties of performance, merchantability, and fitness for a particular purpose.
Powered by
Copyright © IndustryNewsletters All rights reserved.

This email was sent to: scott@timepays.com

Mailing address: 12 Welch Avenue, Suite #7, Stoughton, MA 02072