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Proactive Versus Reactive Hiring Processes for Your Medical Office


Time is critical when you're in the market for a new employee, whether that person is a medical receptionist, nurse, or technician. But hiring as quickly as possible isn't always the best solution. There are a lot of other things to consider. Do you know whether your practice has the right level of growth or stability? Do you need to backfill a position? How do you choose the right candidate?

Here are four tips to help you understand the best time to hire.

  1. Before you need someone. Waiting to hire new staff until after someone leaves your medical office may already be too late. Hiring often is treated as a reaction rather than a business process. Don't put yourself into a situation in which you're unable to maintain productivity because a key player has left.
  2. When business is booming. Start by looking at your numbers. Are new patients transitioning to your practice? What does your business plan look like for the rest of the year? When practice is going well and the trajectory appears to be on track, consider adding a star player to your team.
  3. During peak periods. Depending on your practice’s specialty, you may have seasonal ups and downs. You need additional help when things are busy, but you don't want to lay off anyone during quiet periods. Consider finding a medical placement agency that can provide temp employees until you're ready to hire more permanent staff.
  4. When you can't let them go. Have you ever met a superstar when you weren't ready to hire? Sometimes a candidate is too good to let go. If you don't hire them, another office will. See whether you can make room in your budget without biting into profits to bring this person on board now. If you don’t, you may regret it later.

Is hiring on your mind? If so, give us a call and we’ll point you toward the best hiring practices for your medical office.

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Nelda Fields | Debra Turner
Nelda Fields | Debra Turner
Healthcare Services Group | Partners
(843) 577-5843
40 Calhoun Street, Suite 320
Charleston, SC 29401
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